Warranty - product quality issue
Petrol Industries is committed to providing you with great service and we will search for the best possible solution for your complaint in consultation with you. We always process your complaint as quickly as possible.
Quality complaints for products can be reported within the timeline below:
Period: Quality issue (product)
|Season Pre Summer / Deep Winter||till 1st of November next year|
|Season Spring Summer||till 1st of January next year|
|Season High Summer||till 1st of April next year|
|Season Fall Winter||till 1st of July next year|
* The following type of complaints are excluded from the Quality Product issue:
- Mold that occurs during the season
- Discoloration that occurs during the season
- Damage caused by incorrect use of the clothes by the customer
To report a product quality complaint, click here.